12th Pass / Any Graduate
B.A., B.Com, BBA, BCA, or equivalent qualification preferred.
Job Summary
We are looking for a confident and enthusiastic Telecalling Executive – Fresher to handle customer calls, generate leads, explain products/services, and support sales and customer engagement activities.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer enquiries and provide accurate information.
Explain company products/services, offers, and benefits.
Generate leads and maintain regular follow-ups.
Schedule appointments, meetings, or product demonstrations.
Follow up with interested customers and support lead conversion.
Maintain customer databases and call records.
Handle customer queries professionally and escalate issues when required.
Achieve daily and monthly calling and lead-generation targets.
Prepare daily call and activity reports.
Coordinate with the sales team for further customer follow-up.
Key Skills & Technical Requirements
Required Skills Good verbal communication and interpersonal skills. Clear and confident telephone communication. Good convincing and customer-handling abilities. Positive attitude and willingness to learn. Basic computer and MS Office knowledge. Good follow-up and time-management skills. Comfortable working with targets.
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