Tele callers

Telecaller – Fresher / Experienced

Employment Type: Full-Time
Experience: Fresher / 1–5 Years
Department: Telecalling / Sales / Customer Service

Job Summary

We are looking for confident and communication-oriented Telecallers to handle customer calls, generate leads, explain products/services, follow up with prospects, and support customer acquisition and sales activities.

Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound enquiries and provide accurate information.
Explain company products/services, features, benefits, and offers.
Generate and qualify leads through telephone calls.
Follow up with prospects and convert leads into customers.
Understand customer requirements and provide suitable solutions.
Schedule appointments and customer meetings when required.
Maintain accurate call, lead, and customer records.
Update lead status and follow-up details in CRM/software.
Coordinate with the sales and customer service teams.
Achieve assigned daily/monthly calling and lead-generation targets.
Prepare daily and weekly calling reports.