Sales Support Executive

Sales Support Executive – Job Description

Job Title: Sales Support Executive
Department: Sales / Business Development
Experience: 1–3 Years
Employment Type: Full-Time
Location: As per company requirement

Job Summary

We are looking for an organized and customer-focused Sales Support Executive to assist the sales team with quotations, orders, customer communication, documentation, follow-ups, and coordination. The candidate should have good communication, MS Office, and administrative skills.

Key Responsibilities
Provide day-to-day administrative and operational support to the sales team.
Prepare quotations, proposals, sales orders, invoices, and other sales documents.
Receive and process customer orders accurately and on time.
Maintain customer databases, sales records, and order-related documentation.
Coordinate with customers regarding orders, deliveries, payments, and product/service requirements.
Follow up with customers and sales team on pending quotations, orders, and payments.
Coordinate with production, purchase, logistics, accounts, and other internal departments.
Update sales reports, order status, lead records, and customer information.
Assist sales executives in preparing presentations and other customer-related documents.
Handle customer inquiries and route complex issues to the appropriate team.
Monitor order processing and ensure timely communication of delivery schedules.
Maintain proper records of sales activities and correspondence.
Support the sales team in achieving business and customer service objectives.