RM

Relationship Manager (RM)

Employment Type: Full-Time
Experience: 0–5 Years
Department: Sales / Customer Relationship Management

Education

Any Graduate – BBA, B.Com, B.A., BCA, or MBA/PGDM in Sales & Marketing preferred.

Job Summary

We are looking for a customer-focused and target-oriented Relationship Manager (RM) to build and maintain customer relationships, generate business opportunities, and achieve sales and revenue targets. Freshers and experienced candidates up to 5 years can apply.

Key Responsibilities
Build and maintain strong relationships with new and existing customers.
Identify customer needs and recommend suitable products/services.
Generate leads through calls, references, networking, and market visits.
Follow up with prospective customers and convert leads into business.
Achieve assigned sales, revenue, and customer acquisition targets.
Handle customer queries and ensure timely resolution of issues.
Conduct regular customer follow-ups to improve customer retention.
Coordinate with internal teams to ensure smooth service delivery.
Maintain customer records, sales pipeline, and follow-up details.
Identify opportunities for cross-selling and up-selling.
Conduct market research and monitor competitor activities.
Prepare daily, weekly, and monthly sales/customer relationship reports.