Receptionist – Freshers

Key Responsibilities

• ✓ Visitor Management: Greeting guests, verifying appointments, and issuing security badges or digital check-ins.
• ✓ Communication Hub: Managing multi-line phone systems, screening calls, and responding to general inquiries via email and WhatsApp Business.

Scheduling & Logistics: Coordinating meeting rooms, managing executive calendars, and booking travel or couriers.

• ✓ Administrative Support: Handling incoming mail/packages, scanning documents, and maintaining a tidy, professional lobby area.

Security & Safety: Monitoring front-desk security cameras and following building access protocols.

2. Required Skills (2026 Standards)

• ✓ Tech Proficiency: Mastery of Microsoft Outlook/Google Calendar and familiarity with Visitor Management Software (like Envoy or Sine).
• ✓ Interpersonal Excellence: A high level of emotional intelligence to handle difficult visitors or stressful situations calmly.
• ✓ Multitasking: The ability to handle a walk-in guest, a ringing phone, and an urgent email simultaneously without losing composure.
• ✓ Basic AI Literacy: Ability to manage automated AI Chatbots or digital kiosks when they require human intervention.