Hiring Store Manager For Nashik

Core Responsibilities and Duties

1. Sales and Commercial Performance

• ✓ Strategy: Develop and implement strategies to maximize sales and achieve store financial targets and Key Performance Indicators (KPIs).

Budget & P&L: Manage the store’s Profit and Loss (P&L), including controllable costs, budgets, and labor hours.

• ✓ Merchandising: Oversee the visual presentation, product display, and execution of company merchandising strategies to maximize product sell-through.
• ✓ Inventory: Ensure accurate inventory counts, manage stock levels, and coordinate product deliveries and stockroom organization.

2. Leadership and People Management

• ✓ Team Development: Hire, train, coach, and develop all store team members, providing continuous feedback and conducting performance management.
• ✓ Scheduling: Create and manage staff schedules to ensure adequate coverage and optimal efficiency while adhering to labor budgets.
• ✓ Culture: Establish a positive, inclusive, and high-performing store culture that promotes teamwork and a strong sense of belonging.
• ✓ Compliance: Ensure all team members adhere to company policies, procedures, and relevant legal regulations (e.g., safety, labor laws).

3. Customer Experience and Operations

• ✓ Service Excellence: Lead the team in delivering a world-class guest experience, modeling best practices for customer connection and product knowledge.
• ✓ Issue Resolution: Handle customer escalations, complaints, and urgent requests efficiently and effectively.
• ✓ Operational Excellence: Oversee the daily operations of the store, ensuring all standard operating procedures (SOPs), safety, and security protocols are followed.
• ✓ Maintenance: Manage and direct store cleanliness, repair, and maintenance to ensure a presentable and safe environment.