Sales Advisor

Job Title: Sales Advisor
Job Summary
The Sales Advisor is responsible for assisting customers in selecting products or services, providing product information, generating sales, and ensuring a positive customer experience. The role focuses on customer engagement, relationship building, sales conversion, and achieving individual and team sales targets while maintaining high service standards.
Key Responsibilities
Greet and assist customers professionally, understanding their needs and preferences.
Recommend suitable products or services based on customer requirements.
Explain product features, benefits, pricing, and promotional offers.
Achieve individual and store/branch sales targets.
Build and maintain positive customer relationships to encourage repeat business.
Handle customer inquiries, objections, and complaints effectively.
Process sales transactions and maintain accurate records.
Follow up on customer inquiries and leads when required.
Support visual merchandising and product display activities.
Maintain product knowledge and stay updated on new offerings.
Coordinate with inventory and operations teams to ensure product availability.
Prepare daily sales and customer interaction reports.
Required Qualifications
Graduate/HSC in any discipline.
1-5 years of experience in sales, retail sales, customer service, business development, or customer advisory roles.
Excellent communication and interpersonal skills.
Strong customer service orientation.
Ability to work in a target-driven environment.
Basic computer knowledge and familiarity with MS Office.
Preferred Skills
Experience in retail, real estate, automobile, education, luxury products, banking, insurance, or healthcare sales.
Strong negotiation and persuasion skills.
Excellent presentation and relationship management abilities.
CRM software knowledge.
Ability to convert inquiries into sales opportunities.
Positive attitude and problem-solving mindset.