Data Management & Integrity: Oversee daily data entry, validation, and maintenance within the ERP system. Ensure absolute accuracy of master data (Material Master, Vendor Master, Bill of Materials, and Customer Master).
✓Transaction Monitoring: Track and streamline daily operational workflows, including purchase orders (PO), sales orders (SO), stock transfers, material inventory vouchers, and invoicing.
Troubleshooting & Support: Act as the first point of contact for internal users experiencing system errors or workflow blockages. Troubleshoot day-to-day functional issues and coordinate with the IT/technical team for complex bug fixes.
Reporting & Analytics: Generate, compile, and distribute daily, weekly, and monthly operational reports (e.g., inventory status, pending orders, production delays, dispatch trackers) to assist management in decision-making.
User Training & Documentation: Train new and existing employees on ERP modules, updates, and best practices. Create and update clear Standard Operating Procedures (SOPs) for user roles.
✓System Optimization: Identify gaps or inefficiencies in current ERP processes and collaborate with system administrators or external vendors to implement enhancements, customizations, or modules.