Key ResponsibilitiesStudent Inquiries & Lead Management: Promptly contact and follow up on inquiries received via digital campaigns, walk-ins, or educational portals; understand the student’s background and career aspirations.Career & Academic Counselling: Conduct detailed one-on-one or telephonic career counselling sessions with students and parents to recommend the most suitable programs, batches, or courses.
✓Admission Conversion: Guide students smoothly through the complete enrollment lifecycle-from initial evaluation, documentation, and form submission to final fee processing.Database & MIS Maintenance: Update and maintain precise records of call statuses, student interactions, walk-in pipelines, and payment logs using internal CRM tools or MS Excel.
✓Post-Enrollment Support: Act as a transitional buddy for newly enrolled students, assisting them with orientation dates, study material allocations, and batch schedules to minimize early dropouts.
✓Target Achievement: Work consistently toward meeting individual and team-level enrollment targets in a fast-paced, high-ownership environment.