Relationship MANAGER

Relationship Manager

Employment Type: Full-Time
Experience: 0–5 Years
Department: Sales / Customer Relationship Management

Education

Any Graduate – BBA, B.Com, B.A., BCA, or MBA/PGDM in Sales & Marketing preferred.

Job Summary

We are looking for a confident and customer-focused Relationship Manager to develop and maintain customer relationships, generate new business, identify sales opportunities, and achieve assigned revenue and customer acquisition targets. Freshers can also apply.

Key Responsibilities
Build and maintain strong relationships with new and existing customers.
Identify customer needs and recommend appropriate products/services.
Generate new leads through calls, references, networking, and field visits.
Follow up with prospective customers and convert leads into business.
Achieve monthly, quarterly, and annual sales targets.
Handle customer queries, complaints, and service-related concerns.
Maintain regular communication and follow-up with customers.
Identify opportunities for cross-selling and up-selling.
Conduct customer meetings and product/service presentations.
Coordinate with internal teams for customer onboarding and service delivery.
Maintain customer information, sales pipeline, and follow-up records in CRM.
Conduct market research and monitor competitor activities.
Prepare daily, weekly, and monthly sales and customer relationship reports.