CSC Operator

CSC Operator – Job Description

Job Title: CSC Operator
Department: Operations / Customer Service
Qualification: 12th Pass / Graduate

Job Summary
We are looking for a responsible and customer-focused CSC Operator to handle day-to-day computer-based services, customer assistance, documentation, online applications, and data entry. The candidate should have good computer knowledge and communication skills.

Key Responsibilities
Provide assistance to customers for various CSC and online services.
Handle online applications, registrations, certificates, and government-related services as applicable.
Enter and update customer information accurately in computer systems.
Scan, print, photocopy, upload, and manage required documents.
Verify customer documents and information before submitting applications.
Assist customers with online payments and application status tracking.
Maintain records of transactions, applications, and customer details.
Resolve basic customer queries and provide appropriate guidance.
Maintain confidentiality and security of customer documents and information.
Ensure timely completion of assigned applications and services.
Maintain proper records and daily reports.
Keep the CSC center organized and ensure computer systems and peripherals are functioning properly.
Follow applicable CSC guidelines, procedures, and service requirements.