Telecaller / Sales Executive

Job Summary
The Telecaller / Sales Executive is responsible for generating leads, contacting prospective customers, promoting products or services, and achieving sales targets. The role requires excellent communication skills, customer-focused interactions, and the ability to convert enquiries into business opportunities.
Key Responsibilities
Make outbound calls to potential customers and respond to inbound enquiries.
Explain products, services, and offers to prospective clients.
Generate and qualify sales leads through telecalling activities.
Follow up with existing and potential customers to maximise conversions.
Maintain accurate records of customer interactions in CRM systems.
Understand customer requirements and recommend suitable solutions.
Achieve daily, weekly, and monthly call and sales targets.
Handle customer queries and resolve basic concerns professionally.
Coordinate with the sales and marketing teams for lead management and conversions.
Build and maintain positive customer relationships.
Required Qualifications
HSC, Graduate, or equivalent qualification.
0-3 years of experience in telecalling, telesales, customer service, or sales.
Freshers with strong communication skills are encouraged to apply.
Basic knowledge of MS Office and CRM tools.
Fluency in English, Hindi, and/or regional language as required.
Preferred Skills
Excellent verbal communication and persuasive selling skills.
Strong negotiation and objection-handling abilities.
Customer service orientation and relationship-building skills.
Ability to work under target-driven environments.
Good listening and problem-solving skills.
Experience in B2B or B2C sales will be an advantage.