Job Title: Waiter / Service Staff
Department: Food & Beverage / Restaurant
Experience: 0–3 Years
Employment Type: Full-Time
Location: As per company requirement
Job Summary
We are looking for a courteous, energetic, and customer-focused Waiter to provide excellent food and beverage service to guests. The candidate should have good communication skills, a pleasant personality, and the ability to work efficiently in a fast-paced restaurant or hospitality environment.
Key Responsibilities
Greet and welcome guests in a polite and professional manner.
Present menus and explain food and beverage options to customers.
Take customer orders accurately and communicate them to the kitchen/bar team.
Serve food and beverages promptly and professionally.
Ensure tables are clean, properly arranged, and ready for guests.
Check customer satisfaction and respond to requests promptly.
Handle customer queries and complaints professionally.
Coordinate with kitchen and service staff to ensure smooth order delivery.
Clear tables and maintain cleanliness of the dining area.
Prepare and reset tables for the next guests.
Follow food safety, hygiene, and service standards.
Assist with billing and payment collection when required.
Inform supervisors about customer feedback, special requests, or service issues.
Support other restaurant operations as assigned by the supervisor.
Key Skills & Technical Requirements
Required Skills Good verbal communication and customer service skills. Pleasant personality and positive attitude. Basic knowledge of food and beverage service. Ability to understand and accurately record customer orders. Good teamwork and coordination skills. Ability to work under pressure and during busy service hours. Strong attention to cleanliness and hygiene. Good manners and professional appearance. Ability to stand and work for extended periods.
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