We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.
Key Responsibilities
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Make Outbound Calls: Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.
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Handle Inbound Queries: Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.
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Maintain Call Records: Log all customer interactions accurately in our database to keep track of communications and follow-up needs.
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Achieve Targets: Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.
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Provide Feedback: Share insights from customer interactions with the team to help improve services and products based on customer needs.
Required Skills and Expectations
Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.
Key Skills & Technical Requirements
Microsoft Excel
Motivating Skill
Phone Banking
Outbound Calling
Marketing Communication
KPO
Domestic BPO
Voice Process
Presentation Skills
International BPO
Inbound
Negotiation Skills
Convincing Power
Cold Calling
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