Tele Caller (female Candidates Preferred)

Key Responsibilities

• ✓ Outbound Calling: Make proactive calls to prospective and existing customers to inform them about new products, services, or special offers.
• ✓ Inbound Query Handling: Answer incoming calls from customers, addressing inquiries, resolving complaints, and providing detailed information about the company and its offerings.
• ✓ Sales and Lead Generation: Persuade potential customers to purchase a product or service, or schedule appointments for the sales team.
• ✓ Customer Relationship Management: Build and maintain positive business relationships with customers to ensure customer satisfaction.

Data Management & Reporting:

Accurately record and update customer information, call details, and sales outcomes in the CRM system or database.

Submit daily call reports and sales progress reports to the team manager.

• ✓ Product Knowledge: Maintain in-depth knowledge of all company products and services to explain features and benefits clearly and accurately.
• ✓ Target Achievement: Consistently meet or exceed daily/weekly/monthly targets for calls made, leads generated, and sales closed.