Sales Assistant

Sales Assistant

Department: Sales / Business Development
Experience: 0–2 Years
Qualification: Any Graduate / B.Com / BBA / Diploma or equivalent

Job Summary

We are looking for an organized and customer-focused Sales Assistant to support the sales team in day-to-day activities, customer coordination, order processing, documentation, and sales administration.

Key Responsibilities
Provide administrative and operational support to the sales team.
Handle customer enquiries through phone, email, and other communication channels.
Prepare quotations, sales orders, invoices, proposals, and other sales documents.
Enter and maintain customer, enquiry, quotation, and order details in ERP/CRM systems.
Follow up with customers regarding enquiries, quotations, orders, and payments.
Coordinate with Production, Dispatch, Stores, Finance, and other departments for timely order processing.
Maintain updated customer databases and sales records.
Prepare daily, weekly, and monthly sales reports and MIS.
Track pending enquiries, quotations, orders, and deliveries.
Assist Sales Executives and Managers in preparing presentations and reports.
Coordinate customer meetings, appointments, and sales-related activities.
Handle customer complaints and coordinate with the concerned department for resolution.
Support the sales team in lead generation and follow-up activities.
Maintain proper filing of sales documents and correspondence.
Assist in maintaining product/service information and price lists.
Perform other sales coordination and administrative duties as assigned