Employment Type: Full-Time
Experience: 1–2 Years
Department: Telecalling / Sales / Customer Support
Education
12th Pass / Any Graduate
Candidates with a background in Commerce, Arts, Management, or any relevant field can apply.
Job Summary
We are looking for a confident and customer-focused Telecaller to handle outbound and inbound calls, generate leads, follow up with customers, and support sales and business development activities.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound customer enquiries and provide relevant information.
Explain company products/services clearly to customers.
Generate leads and follow up with potential customers.
Maintain regular follow-ups and update customer information.
Convert enquiries into appointments, visits, or sales opportunities.
Handle customer queries professionally and escalate issues when required.
Maintain daily call records and prepare activity reports.
Achieve assigned calling, lead-generation, and conversion targets.
Coordinate with the sales team for further customer follow-up.
Key Skills & Technical Requirements
Required Skills - Excellent verbal communication skills. Good convincing and interpersonal abilities. Pleasant and confident telephone manner. Strong follow-up and customer-handling skills. Basic computer and MS Office knowledge. Ability to work with targets. Positive attitude and willingness to learn.
Apply for this position
Submit your details below to apply for the Tele Caller role.