TECHNICAL ASSISTANCE

Technical Assistant
Job Summary
We are seeking a proactive and detail-oriented Technical Assistant to support technical operations, maintenance activities, project execution, and administrative coordination. The ideal candidate will assist engineers and technical teams in troubleshooting, documentation, equipment maintenance, and day-to-day technical support activities.
Key Responsibilities
Provide technical and administrative support to engineers and project teams.
Assist in the installation, testing, maintenance, and troubleshooting of equipment and systems.
Prepare and maintain technical reports, records, and documentation.
Monitor equipment performance and report any operational issues.
Coordinate with vendors, clients, and internal departments regarding technical matters.
Assist in inventory management of tools, spare parts, and technical materials.
Support project implementation and technical inspections.
Ensure compliance with safety standards and company procedures.
Maintain accurate records of maintenance and service activities.
Provide technical assistance to customers and team members as required.
Required Qualifications
Diploma or Bachelor’s Degree in Engineering, Electronics, Electrical, Mechanical, Information Technology, Computer Science, or a related field.
Basic technical knowledge relevant to the industry.
Proficiency in Microsoft Office applications.
Good analytical and problem-solving skills.
Strong communication and coordination abilities.
Preferred Skills
Knowledge of technical documentation and reporting.
Familiarity with maintenance procedures and troubleshooting techniques.
Experience with ERP, CRM, or other technical software systems.
Ability to read technical drawings and manuals.
Strong organisational and multitasking skills.
Experience
Freshers and entry-level candidates are welcome to apply.
0 to 3 years of experience in technical support, maintenance, engineering support, or related roles preferred.
Key Performance Indicators (KPIs)
Timely completion of assigned technical tasks.
Accuracy of technical documentation.
Equipment uptime and support effectiveness.
Response time for technical issues.
Compliance with safety and quality standards.