Education Counsellor-cum-Coordinator – Full-Time

Job Summary
We are looking for a passionate and student-focused Education Counsellor-cum-Coordinator to guide prospective students, manage admissions activities, and coordinate academic and administrative processes. The ideal candidate will be responsible for counselling students about courses and career opportunities, handling enquiries, maintaining student records, and ensuring a seamless admission and onboarding experience.
Key Responsibilities
Student Counselling
Counsel prospective students and parents regarding courses, career paths, and admission procedures.
Handle walk-ins, phone calls, emails, and online enquiries.
Assess student needs and recommend suitable programmes.
Conduct admission presentations and counselling sessions.
Follow up on leads and convert enquiries into admissions.
Coordination & Administration
Coordinate admission processes from enquiry to enrolment.
Maintain accurate student records and databases.
Assist in scheduling classes, orientations, workshops, and student activities.
Coordinate with faculty, students, and management for smooth academic operations.
Prepare reports related to admissions, enquiries, and student registrations.
Ensure timely communication with students regarding schedules, exams, and events.
Relationship Management
Build strong relationships with students, parents, and educational partners.
Address student queries and resolve concerns promptly.
Support student retention and engagement initiatives.
Maintain a positive and professional image of the institution.
Required Qualifications
Bachelor’s Degree in any discipline.
1-5 years of experience in education counselling, admissions, student services, customer service, or coordination roles.
Excellent communication and interpersonal skills.
Strong presentation and counselling abilities.
Good organizational and administrative skills.
Proficiency in MS Office applications.
Preferred Skills
Experience in educational institutions, training institutes, coaching centers, universities, or EdTech organizations.
Knowledge of admission processes and student lifecycle management.
Strong follow-up and relationship-building capabilities.
Ability to multitask and manage multiple student enquiries.
Fluency in English and local language(s) preferred.