Tele Caller 

Job Title
Tele Caller
Job Summary
We are looking for a dynamic and customer-oriented Tele Caller to engage with potential and existing customers through outbound and inbound calls. The candidate will be responsible for generating leads, explaining products or services, handling customer queries, scheduling appointments, and maintaining positive customer relationships.
Key Responsibilities
Make outbound calls to prospective customers and explain products or services.
Handle inbound customer inquiries professionally and efficiently.
Generate and qualify leads through telephonic communication.
Schedule meetings, appointments, or follow-ups for the sales team.
Maintain and update customer databases and CRM records.
Follow up with customers regarding inquiries, quotations, and services.
Address customer concerns and resolve basic queries.
Achieve daily, weekly, and monthly call and lead generation targets.
Maintain accurate records of conversations and customer interactions.
Prepare call reports and MIS as required by management.
Ensure a high level of customer satisfaction and professionalism during interactions.
Required Qualifications
Minimum 12th Pass or Bachelor’s Degree in any discipline.
Good verbal communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Ability to communicate effectively in English, Hindi, and/or local language.
Strong listening and convincing skills.
Preferred Skills
Experience in telecalling, customer service, sales, or lead generation.
Familiarity with CRM software and call management systems.
Excellent negotiation and persuasion abilities.
Target-oriented and self-motivated approach.
Ability to handle customer objections professionally.