✓Equipment Oversight: Monitor the performance of servers, mainframes, and peripheral devices (printers, scanners, etc.) to ensure they are operational.
✓Troubleshooting: Identify and resolve basic hardware and software glitches or escalate complex issues to the IT department.
✓Backups: Perform daily or weekly data backups to prevent information loss and ensure disaster recovery protocols are followed.
📊 Data Processing & Entry
✓Accuracy: Input raw data into company databases or Excel sheets with high precision. In industrial settings, this often involves entering production logs or inventory levels.
✓Reporting: Generate periodic reports (daily, weekly, or monthly) from system data and distribute them to the relevant department heads.
✓Documentation: Maintain detailed logs of system errors, repairs, and daily operational tasks.
ðŸ› ï¸ User Support
✓Technical Assistance: Provide basic Help Desk support to other employees, such as helping with password resets, software updates, or printer connectivity issues.
✓Software Updates: Install and configure new software versions or security patches as directed by the IT manager.