Parcel Delivery Executiv

Parcel Delivery Executive

Department: Logistics / Delivery Operations
Experience: 0–2 Years
Qualification: 10th / 12th Pass or equivalent

Job Summary

We are looking for a responsible and customer-focused Parcel Delivery Executive to ensure timely and safe delivery of parcels to customers. The candidate will be responsible for collecting shipments, following delivery routes, obtaining delivery confirmation, and maintaining accurate delivery records.

Key Responsibilities
Collect parcels and shipments from the designated hub or office.
Deliver parcels safely and on time to customers as per assigned routes.
Verify customer details and delivery addresses before delivery.
Handle parcels carefully to prevent damage or loss.
Collect Cash on Delivery (COD) payments where applicable and submit collections as per company procedures.
Obtain customer signatures, OTPs, or digital proof of delivery.
Update delivery status accurately through the company’s mobile application/system.
Contact customers regarding delivery timing, address confirmation, or delivery issues.
Report undelivered, damaged, or returned parcels to the supervisor.
Follow assigned delivery routes and schedules efficiently.
Maintain the delivery vehicle/bike and ensure it is in good working condition.
Maintain proper records of delivered, pending, and returned shipments.
Follow company policies, traffic rules, and safety procedures.
Provide professional and courteous service to customers.