Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Key Skills & Technical Requirements
Customer Care Executive
Customer Support Executive
Telecaller
Telesales
Telemarketer
Telemarketing Executive
Telemarketing
Customer Care Associate
Lead Generation Executive
Business Development Executive
Walk in
Apply for this position
Submit your details below to apply for the Customer Support Executive role.
Apply for Position
Company Name
Share Job Opportunity
Share this position with qualified candidates or colleagues.