Back Office Executive

Responsibilities

• ✓ Data Entry and Management: Accurately enter, update, and maintain various types of data into company systems, databases, or spreadsheets. Ensure data integrity and confidentiality.
• ✓ Documentation and Filing: Prepare, process, and organize various documents, reports, and records, both physical and digital. Maintain a systematic filing system for easy retrieval.
• ✓ Record Keeping: Ensure all operational records, customer information, transaction details, and other relevant data are meticulously maintained and updated.
• ✓ Correspondence Management: Handle internal and external correspondence, including emails and letters, as directed. Assist in drafting routine communications.
• ✓ Report Generation: Assist in generating various operational reports, summaries, and analyses as required by different departments.
• ✓ Query Resolution (Internal): Address and resolve internal queries related to data, documents, or processes in a timely and efficient manner.
• ✓ Coordination and Support: Coordinate with various internal departments (e.g., Sales, Accounts, Production, Customer Service) to facilitate information flow and provide necessary administrative support.
• ✓ Compliance: Ensure all operational processes and documentation comply with company policies and relevant regulatory guidelines.
• ✓ Process Improvement: Identify opportunities for process improvements and efficiency enhancements in back-office operations and suggest solutions.
• ✓ Office Administration Support (as needed): May assist with general office administrative tasks such as managing office supplies, scheduling, or basic vendor coordination.
• ✓ Confidentiality: Handle sensitive company and customer information with utmost confidentiality and discretion.
• ✓ Communication (Local Emphasis): Communicate effectively and clearly with colleagues and internal stakeholders in Marathi and Hindi. Basic English may be required for some system interactions or communication with non-Marathi/Hindi speaking colleagues.