✓Develop and Implement Quality Standards: Create and enforce quality assurance protocols, standards, and procedures to ensure all products or services meet internal and external benchmarks.
✓Conduct Audits and Inspections: Regularly perform audits and inspections on products, processes, and systems to identify defects, deviations, or areas for improvement. This includes raw materials, in-process goods, and final products.
✓Monitor and Analyze Quality Metrics: Track and analyze key quality metrics, such as defect rates, customer complaints, and rework costs. Use this data to identify trends, diagnose root causes of issues, and develop corrective and preventive action plans.
✓Documentation and Reporting: Maintain detailed and accurate quality records, including test plans, inspection reports, and defect tracking logs. Prepare and present reports on quality performance to senior management.
✓Collaboration and Training: Work closely with production, engineering, and supply chain teams to integrate quality standards into daily operations. Provide training and guidance to employees on quality procedures and best practices.
✓Ensure Compliance: Stay up-to-date with relevant industry regulations and certifications (e.g., ISO 9001, GMP) and ensure all processes and products are compliant.
Key Skills & Technical Requirements
QA-quality Assurance
Executive Quality Assurance
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