Front Office Executive

Core Responsibilities

1. Communication and Reception Management

• ✓ Greeting and Directing: Warmly greet and welcome visitors, clients, and candidates. Direct them to the appropriate person or meeting room.
• ✓ Call Handling: Professionally answer, screen, and forward incoming phone calls, managing a multi-line phone system efficiently.
• ✓ Mail and Courier Management: Handle incoming and outgoing mail, packages, and courier services, ensuring accurate logging and distribution.

2. Administrative Support

• ✓ Schedule and Calendar Management: Maintain and manage the front office executive’s own schedule, and sometimes assist senior staff with meeting scheduling and calendar coordination.
• ✓ Record Keeping: Maintain accurate logs for visitors, phone calls, and front office expenditures.
• ✓ Filing and Data Entry: Perform general administrative tasks such as filing, photocopying, transcribing, and data entry.

3. Office & Facility Coordination

• ✓ Office Presentation: Ensure the reception area, lobby, and common meeting rooms are tidy, presentable, and well-stocked with necessary materials (e.g., stationery, water).
• ✓ Supplies Management: Monitor and order office supplies, coordinating with vendors to manage inventory.
• ✓ Security Protocol: Follow and implement security procedures, including issuing visitor badges and monitoring logbooks.